Serpent & Jade Necklace for Protection and Wisdom
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SHIPPING
SHIPPING
Welcome to ZenCharmShop – Thank you for choosing our feng shui & spiritual jewelry. We are committed to providing secure and transparent delivery service. Please find our shipping policy below:
🌍 1. Shipping Areas
We currently ship to the following regions only:
- United Kingdom (UK)
- United States (USA)
🚚 2. Order Processing Time
- Standard processing: 1–3 business days
- Custom/blessed items: 5–7 business days
📦 3. Estimated Delivery Time
- United Kingdom (UK)：3–8 business days
- United States (USA)：6–10 business days
Note: Times may vary due to holidays, weather, or customs delays.
💰 4. Shipping Fees
- Free UK shipping for orders over £50
- Free US shipping for orders over $70
- Shipping cost for smaller orders is calculated at checkout.
🔍 5. Tracking
All orders include tracking. A tracking number will be sent via email once your order is dispatched.
❓ FAQ
What if my delivery is delayed?
Please check your tracking link from the shipping email. For further assistance, contact us at:
📧 service@zencharmshop.com
🙏 Thank You
Every ZenCharm creation carries meaning, balance, and energy. We are honored to be part of your spiritual journey.
REFUND POLICY
REFUND POLICY
At ZenCharmShop, your satisfaction is sacred to us. If something isn’t quite right with your order, we’re here to help.
📅 1. Return Period
You may request a return or exchange within 20 days of receiving your order.
Requests after 20 days will not be accepted.
📦 2. Eligible Returns
We accept returns for the following reasons:
- Damaged or defective products
- Wrong item, size, or color received
- Items broken during transit
- Product is significantly different from description
✅ Items must be unused and in original condition with all packaging.
🚫 3. Non-returnable Items
Returns will not be accepted in the following cases:
- Past the 20-day return window
- Used or intentionally damaged items
- Custom-made or spiritually blessed items
- Minor packaging wear due to shipping
🔁 4. Exchanges
If you wish to exchange for a different size or style, please email us first. We will guide you through the process of returning and reordering.
💰 5. Refund Process
- Refunds will be issued to your original payment method within 3–7 business days of receiving your return.
- Shipping and duties/taxes are non-refundable
📮 6. How to Return
- Contact us at: service@zencharmshop.com
- Provide your order number, issue details, and photos if needed
- We will reply within 1–2 business days with instructions
- Repackage the item securely and send it to the return address we provide
- Return shipping costs must be covered by the customer. We recommend using a trackable shipping method to ensure safe delivery.
🙏 Please Note
Some of our feng shui products are custom-made or spiritually blessed, and therefore not eligible for return or exchange. Thank you for your understanding and support.
Serpent embraces jade, protecting peace with wisdom.
This necklace combines a 925 sterling silver serpent with a natural jade ring, embodying the Eastern philosophy of wisdom, protection, and harmony. The serpent’s graceful form symbolizes agility and insight, while the jade ring represents wholeness and inner balance.Inspired by Taoist principles of yin and yang, the serpent stands for masculine action and transformation, while the jade ring evokes feminine calm and continuity.
The silver serpent guards the jade like a sage guards the truth. More than a piece of jewelry, it serves as a talisman for serenity and completeness in a chaotic world.
🧧Symbolic Meaning
- Serpent:In Chinese culture, the serpent is a powerful symbol of mystery and wisdom.It is often associated with intuition, rebirth, and protection.The coiling posture represents determination and the pursuit of truth.
- Jade Ring:Jade is revered as the “sacred stone of the East,” symbolizing purity, peace, and wholeness.Its circular shape embodies the endless cycle of heaven and earth and is commonly used in amulets for protection.
- Serpent with Jade:The fusion of serpent and jade forms a powerful spiritual motif—representing the harmony of strength and softness, motion and stillness.It channels protection, clarity, and the wisdom of balance.
📏Product Details
- Pendant Material:925 SterlingSilver
- Jade Ring Material:Natural Jade
- Pendant size:20.9 × 13.65 mm (approx.0.82 × 0.54 in)
- Chain Length:40 + 5 cm (approx.15.7 + 2 in, adjustable)
- Finish: Silver
🎁Ideal For
- Those seeking spiritual protection and inner balance
- Fans of Eastern symbolism and energy-infused jewelry
- A thoughtful gift for partners, birthdays, or special milestones
Kind Reminder:Handcrafted from natural materials, each piece is unique. Slight variations in color, texture, or detail are normal and reflect the authenticity and individuality of handmade craftsmanship. Thank you for your understanding.
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