Serpent & Peace Amulet Couple Necklaces – Yin & Yang Protection
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SHIPPING
SHIPPING
Welcome to ZenCharmShop – Thank you for choosing our feng shui & spiritual jewelry. We are committed to providing secure and transparent delivery service. Please find our shipping policy below:
🌍 1. Shipping Areas
We currently ship to the following regions only:
- United Kingdom (UK)
- United States (USA)
🚚 2. Order Processing Time
- Standard processing: 1–3 business days
- Custom/blessed items: 5–7 business days
📦 3. Estimated Delivery Time
- United Kingdom (UK)：3–8 business days
- United States (USA)：6–10 business days
Note: Times may vary due to holidays, weather, or customs delays.
💰 4. Shipping Fees
- Free UK shipping for orders over £50
- Free US shipping for orders over $70
- Shipping cost for smaller orders is calculated at checkout.
🔍 5. Tracking
All orders include tracking. A tracking number will be sent via email once your order is dispatched.
❓ FAQ
What if my delivery is delayed?
Please check your tracking link from the shipping email. For further assistance, contact us at:
📧 service@zencharmshop.com
🙏 Thank You
Every ZenCharm creation carries meaning, balance, and energy. We are honored to be part of your spiritual journey.
REFUND POLICY
REFUND POLICY
At ZenCharmShop, your satisfaction is sacred to us. If something isn’t quite right with your order, we’re here to help.
📅 1. Return Period
You may request a return or exchange within 20 days of receiving your order.
Requests after 20 days will not be accepted.
📦 2. Eligible Returns
We accept returns for the following reasons:
- Damaged or defective products
- Wrong item, size, or color received
- Items broken during transit
- Product is significantly different from description
✅ Items must be unused and in original condition with all packaging.
🚫 3. Non-returnable Items
Returns will not be accepted in the following cases:
- Past the 20-day return window
- Used or intentionally damaged items
- Custom-made or spiritually blessed items
- Minor packaging wear due to shipping
🔁 4. Exchanges
If you wish to exchange for a different size or style, please email us first. We will guide you through the process of returning and reordering.
💰 5. Refund Process
- Refunds will be issued to your original payment method within 3–7 business days of receiving your return.
- Shipping and duties/taxes are non-refundable
📮 6. How to Return
- Contact us at: service@zencharmshop.com
- Provide your order number, issue details, and photos if needed
- We will reply within 1–2 business days with instructions
- Repackage the item securely and send it to the return address we provide
- Return shipping costs must be covered by the customer. We recommend using a trackable shipping method to ensure safe delivery.
🙏 Please Note
Some of our feng shui products are custom-made or spiritually blessed, and therefore not eligible for return or exchange. Thank you for your understanding and support.
This matching couple necklace set features the iconic Peace Amulet (Ping An Kou) paired with a flowing snake pattern in sterling silver. The men’s version in black onyx conveys strength and protection, while the women’s version in white chalcedony represents calm and clarity.The elegant serpent curves protectively around the circular pendant, symbolizing devotion, balance, and sacred union.
Cultural Background & Symbolism
•The Peace Amulet originates from ancient jade ritual objects, signifying wholeness, balance, and inner peace.
• The snake is a powerful symbol in Chinese mythology, representing wisdom, guardianship, and renewal. When encircling a protective amulet, it evokes eternal loyalty and cyclical energy.
• Black onyx is believed to shield negative energy and enhance determination, while white chalcedony calms the spirit and promotes emotional healing.Together, they reflect yin and yang harmony.
Product Details
Men's Necklace:
• Material: Black Onyx + 925 Sterling Silver
• Pendant Size: Approx.19.1mm × 16mm (≈ 0.75 in × 0.63 in)
• Chain Length: 50 + 5cm (≈ 19.7 + 2 in), adjustable
Women's Necklace:
• Material: White Chalcedony + 925 Sterling Silver
• Pendant Size: Approx.17.3mm × 14mm (≈ 0.68 in × 0.55 in)
• Chain Length: 40 + 5cm (≈ 15.7 + 2 in), adjustable
Ideal For
• Couples seeking meaningful matching jewelry
• Wearers drawn to symbolic Eastern design
• A perfect gift for Valentine’s Day, Qixi Festival, or anniversaries
Kind Reminder:Handcrafted from natural materials, each piece is unique. Slight variations in color, texture, or detail are normal and reflect the authenticity and individuality of handmade craftsmanship. Thank you for your understanding.
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