Serpent & Pearl Necklace – Wisdom, Protection & Femininity
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SHIPPING
SHIPPING
Welcome to ZenCharmShop – Thank you for choosing our feng shui & spiritual jewelry. We are committed to providing secure and transparent delivery service. Please find our shipping policy below:
🌍 1. Shipping Areas
We currently ship to the following regions only:
- United Kingdom (UK)
- United States (USA)
🚚 2. Order Processing Time
- Standard processing: 1–3 business days
- Custom/blessed items: 5–7 business days
📦 3. Estimated Delivery Time
- United Kingdom (UK)：3–8 business days
- United States (USA)：6–10 business days
Note: Times may vary due to holidays, weather, or customs delays.
💰 4. Shipping Fees
- Free UK shipping for orders over £50
- Free US shipping for orders over $70
- Shipping cost for smaller orders is calculated at checkout.
🔍 5. Tracking
All orders include tracking. A tracking number will be sent via email once your order is dispatched.
❓ FAQ
What if my delivery is delayed?
Please check your tracking link from the shipping email. For further assistance, contact us at:
📧 service@zencharmshop.com
🙏 Thank You
Every ZenCharm creation carries meaning, balance, and energy. We are honored to be part of your spiritual journey.
REFUND POLICY
REFUND POLICY
At ZenCharmShop, your satisfaction is sacred to us. If something isn’t quite right with your order, we’re here to help.
📅 1. Return Period
You may request a return or exchange within 20 days of receiving your order.
Requests after 20 days will not be accepted.
📦 2. Eligible Returns
We accept returns for the following reasons:
- Damaged or defective products
- Wrong item, size, or color received
- Items broken during transit
- Product is significantly different from description
✅ Items must be unused and in original condition with all packaging.
🚫 3. Non-returnable Items
Returns will not be accepted in the following cases:
- Past the 20-day return window
- Used or intentionally damaged items
- Custom-made or spiritually blessed items
- Minor packaging wear due to shipping
🔁 4. Exchanges
If you wish to exchange for a different size or style, please email us first. We will guide you through the process of returning and reordering.
💰 5. Refund Process
- Refunds will be issued to your original payment method within 3–7 business days of receiving your return.
- Shipping and duties/taxes are non-refundable
📮 6. How to Return
- Contact us at: service@zencharmshop.com
- Provide your order number, issue details, and photos if needed
- We will reply within 1–2 business days with instructions
- Repackage the item securely and send it to the return address we provide
- Return shipping costs must be covered by the customer. We recommend using a trackable shipping method to ensure safe delivery.
🙏 Please Note
Some of our feng shui products are custom-made or spiritually blessed, and therefore not eligible for return or exchange. Thank you for your understanding and support.
Inspired by the mystical symbolism of snakes and pearls in both Eastern and Western cultures, this necklace is crafted from 925 sterling silver, elegantly shaped into a serpent coiled around a single, luminous pearl.The design symbolizes the harmony of strength and grace, representing awakened femininity, protection, and inner transformation.
Available in two finishes: classic silver and gold-plated for versatile styling.
Cultural Background & Symbolism
• In Chinese culture, the serpent symbolizes wisdom, transformation, and protection. As one of the twelve zodiac signs, it reflects vitality and deep intuition.
• The pearl is an ancient emblem of purity, femininity, and serenity, often associated with inner healing.
• The coiled snake around the pearl signifies strength safeguarding wisdom—a powerful motif for navigating change while staying true to one’s essence.
Product Details
• Material: 925 sterling silver, available in silver or gold-plated versions
• Pendant Size: Approx.25.61mm × 8.7mm (1.01 in × 0.34 in)
• Pearl Diameter: Approx.6.2mm (0.24 in)
• Chain Length: 40cm + 5cm extension (15.7 in + 2 in)
Ideal For
• Women seeking empowerment and symbolic elegance
• Lovers of Eastern-inspired meaningful jewelry
• Those gifting with intention and cultural depth
• Individuals on a journey of inner growth and intuition
Kind Reminder:Handcrafted from natural materials, each piece is unique. Slight variations in color, texture, or detail are normal and reflect the authenticity and individuality of handmade craftsmanship. Thank you for your understanding.
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